Last Updated: 13-02-2024
Icysoft Solutions Pvt Ltd (“Icysoft,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”) or use our services.
Information We Collect
We collect personal information you provide directly to us when you interact with our Site or use our services. This may include:
Information you provide when you create an account, such as your name, email address, and password.
Information you provide when you make a purchase or request a service, such as your billing and shipping address, payment information, and contact details.
Information you provide when you communicate with us, such as through customer support inquiries or feedback forms.
Information is collected automatically through the use of cookies and similar tracking technologies, such as your IP address, device type, browser type, operating system, and browsing behavior on our Site.
How We Use Your Information
We may use the personal information we collect for various purposes, including to:
Provide and improve our services. Process and fulfill your orders. Communicate with you about your account, purchases, or inquiries. Customize and personalize your experience on our Site.
Send you promotional emails and marketing communications. Detect and prevent fraud and abuse. Comply with legal obligations. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
With service providers and business partners who assist us in providing our services or operating our business.
With law enforcement authorities, government agencies, or other third parties as required by law or to protect our rights and interests.
In connection with a merger, acquisition, or other corporate transaction involving Icysoft, in which case your information may be transferred to the acquiring entity.
Your Choices
You may opt out of receiving promotional emails from us by following the instructions provided in those emails. Please note that even if you opt out, we may still send you transactional or administrative messages relating to your account or purchases.
Security
We take reasonable measures to protect the security of your personal information, but no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child under the age of 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changes in legal or regulatory requirements, our business practices, or other reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Site.
Contact Us
If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at contactus@icysoftsolutions.com.